Introduction

Welcome to The Ore Coffee! We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how The Ore Coffee (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website, www.theorecoffee.com (the “Site”). By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

a. Personal Information
When you register on our Site, place an order, subscribe to our newsletter, or interact with us in other ways, we may collect personal information, such as your name, email address, phone number, billing and shipping addresses, and payment information.

b. Usage Information
We collect information about your interactions with the Site, such as the pages you visit, the links you click, and other actions you take on the Site.

c. Device Information
We collect information about the device you use to access the Site, including the device’s IP address, operating system, browser type, and other technical information.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain the Site

• To process and fulfill your orders

• To improve, personalize, and expand our services

• To communicate with you, including sending you updates and promotional materials

• To monitor and analyze usage and trends to improve the Site

• To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Your Choices

You have certain choices regarding the information we collect and how it is used:

Access and Update
You can access and update your personal information by logging into your account on the Site.

Opt-Out
You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or orders.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please send us an email at info@theorecoffeeroastery.com or +971 55 306 1945 / +971 56 598 9425. Alternatively, you can fill out our Contact Form.