Introduction

Welcome to The Ore Coffee! These terms and conditions (“Terms”) apply to your use of our website, www.theorecoffee.com (the “Site”), including any services and features offered on or through the Site, such as e-commerce and event/training booking. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you meet this requirement. You agree to use the Site only for lawful purposes and in accordance with these Terms.

2. Account Registration

To access certain features of the Site, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account.

3. Orders and Payments

All orders placed through the Site are subject to acceptance by The Ore Coffee. We reserve the right to refuse or cancel any order at any time. You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Site. Payment processing is handled by third-party payment processors. By submitting your payment information, you grant us the right to provide this information to these third parties for purposes of facilitating your order.

4. Pricing and Availability

All prices displayed on the Site are subject to change without notice. We strive to provide accurate product and pricing information, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed for the product in question. Availability of products and services is subject to change at any time without notice.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or unforeseen circumstances. Risk of loss and title for items purchased from the Site pass to you upon our delivery to the carrier.

6. Returns and Refunds

Our return and refund policy is outlined on our Returns and Refunds page. By making a purchase on the Site, you agree to be bound by the terms of our return and refund policy.

7. Event/Training Booking

When booking an event or training session through the Site, you agree to provide accurate and complete information. Booking confirmations are subject to availability and acceptance by The Ore Coffee. We reserve the right to cancel or reschedule events and training sessions as necessary. In the event of a cancellation or rescheduling, we will provide you with notice as soon as possible.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of The Ore Coffee or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, The Ore Coffee and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use of or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

10. Indemnification

You agree to defend, indemnify, and hold harmless The Ore Coffee and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney’s fees) arising from (a) your use of and access to the Site; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your content caused damage to a third party.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved exclusively by the courts located in [Your Jurisdiction].

12. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes, we will post the revised Terms on the Site and update the “Last Updated” date at the top of these Terms. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at info@theorecoffeeroastery.com or +971 55 306 1945 / +971 56 598 9425. Alternatively, you can fill up our Contact Form.